Human-centred digital transformation
Best Digital Experience Transformation
Find out what it takes to create an award-winning digital experience for university students while providing a technology solution that empowers staff and administrators.
Download our whitepaperWe solve good problems.
From streamlining government digital services to improving mobile conversions and sales, our case studies explain how we create high-impact solutions to challenging briefs.
My Aged Care: Connecting Australians with government-funded aged care services
With over 4 million Australians now over 65 and expected to live into their 80s, there are more people needing aged care than ever before. Through a rigorous human-centred design process, we worked with the community to understand their fears, their needs, and motivations, and built a solution to help senior Australians and their support networks to find the support they need.
Head to Health: Helping consumers navigate a complex mental health service system.
A National Mental Health Commission found that Australians didn’t know how to navigate a complex mental health landscape. Co-designing with lived-experience community members, we created an innovative gateway to help consumers find the right support at the right time.
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How small digital steps can help breakdown a complex issue
The Australian Bureau of Statistics Household Expenditure Survey is a detailed and complex data capture survey run every six years. We collaborated with the ABS to experiment with how this might be transformed into a streamlined digital experience. It is a great example of how prototyping can support effective strategic decisions around digital transformation.
MyCQU: A seamless and personalised student experience
This collaboration with CQUniversity transformed the digital experience for students by providing a central point to access everything they need. Personalisation is key to MyCQU, guiding and supporting students throughout their higher-education journey, from enrolment through to graduation.
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